Best Stack Peptides, registered S.C.A.A. IN VITRO LABS LTD, may collect and use your personal data through your use of this website, including any data you may provide when you register an account with us or make a purchase.
FOR IN VITRO RESEARCH PURPOSES ONLY.
NOT FOR MEDICAL, HUMAN OR VETERINARY USE.
Who We Are
S.C.A.A. IN VITRO LABS LTD, company number, registered office is responsible for your personal data collected through this website. We are the ‘data controller’ of the personal information you provide to us. This website is not intended for children and we do not knowingly collect data relating to children.
If you have any questions about how we handle your data, you can contact us at hello@beststackpeptides.co.uk
What Personal Data We Collect
Under UK GDPR, the lawful basis of any information collected from you is to be used to personalise your experience, improve our website, improve customer service and/or to process transactions. Examples of data we may collect are as follows:
Identity & Contact Data such as first name, last name, any previous names, username or similar identifier, marital status, title, date of birth, gender, billing address, delivery address, email address and telephone numbers.
Financial & Transaction Data such as bank account, payment card details, details about payments to/from you and details of products you have purchased from us.
Technical & Usage Data such as IP address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device ID, other technology on the devices you use to access this website and information about how you interact with and use our website, products and services.
Profile, Marketing & Communications Data such as your username and password, purchases or orders made by you, your interests, preferences, feedback, survey responses, preferences in receiving marketing from us or any third parties and communication preferences.
4. Who We Share Your Data With
We do not sell your personal data. We only share it with trusted third parties who provide services to us, such as payment processors, delivery partners, IT hosting providers and marketing platforms (i.e. if you subscribe to our newsletter).
5. International Transfers
If we transfer your personal data outside the UK (e.g., to a cloud provider with servers in the US), we ensure that your data is protected by appropriate safeguards, such as the UK International Data Transfer Agreement (IDTA) or adequacy regulations.
6. How Long We Keep Your Data
We only keep your data for as long as necessary. For example, we generally retain order records for [e.g., 6 years] to comply with UK tax law (HMRC requirements).
7. Your Rights
Under UK law, you have the right to:
- Access: Request a copy of the data we hold about you.
- Rectification: Correct inaccurate or incomplete information.
- Erasure: Request that we delete your data (the “right to be forgotten”).
- Object/Restrict: Ask us to stop processing your data under certain circumstances.
- Data Portability: Receive your data in a machine-readable format.
To exercise these rights, please contact us at [Insert Email Address]. We will respond to your request within one month.
8. Complaints
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) (the UK supervisory authority for data protection). Their website is https://ico.org.uk/.
Implementation Tips:
- Accessibility: Ensure this policy is easily accessible, typically via a link in your website footer.
- Granularity: If you use specific tracking pixels (like Meta or Google Ads), you must explicitly mention these in your Cookie Policy and reference that policy here.
- Regular Review: Update this document whenever your business processes change (e.g., if you start using a new email marketing service or a different courier).
How we use your personal data
The law requires us to have a legal basis for collecting and using your personal data. We rely on one or more of the following legal bases:
Performance of a contract with you: where we need to perform the contract we are about to enter into or have entered into with you.
Legitimate interests: we may use your personal data where it is necessary to conduct our business and pursue our legitimate interests, for example to prevent fraud and enable us to give you the best and most secure customer experience. We make sure we consider and balance any potential impact on you and your rights (both positive and negative) before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
Legal obligation: we may use your personal data where it is necessary for compliance with a legal obligation that we are subject to. We will identify the relevant legal obligation when we rely on this legal basis.
Consent: we rely on consent only where we have obtained your active agreement to use your personal data for a specified purpose, for example if you subscribe to an email newsletter.
We have set out below a description of all the ways we plan to use the various categories of your personal data:
To register you as a new customer.
To manage your account.
To process and deliver your order, including managing payments, fees and charges and collecting and recovering money owed to us.
To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communications related to the functionalities, products or contracted services, including security updates, when necessary or reasonable for their implementation.
Managing our relationship with you, including notifying you about changes to our terms or privacy policy and dealing with your requests, complaints and queries.
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
To deliver relevant website content and online advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
To use data analytics to improve our website, products/services, customer relationships and experiences and to measure the effectiveness of our communications and marketing.
To send you relevant marketing communications and make personalised suggestions and recommendations to you about goods or services that may be of interest to you based on your Profile Data.
To carry out market research through your voluntary participation in surveys.
We may share your personal information with third party service providers who may be companies or individuals who are employed by us to facilitate our service to you or to perform services on our behalf related to our service or to assist us in analysing how our service is used; in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a proportion of our business by another company; with our affiliates (including our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us), in which case we will require those affiliates to honour this privacy policy; with our business partners to offer you certain products, services or promotions; or with your consent.
marketing
During the registration process on our website when your personal data is collected, you will be asked to indicate your preferences for receiving direct marketing communications from us via email.
We may analyse your data to identify which products and offers may be of interest to you so that we can make any marketing communications more relevant.
We do not share your personal data with any third party for their own marketing purposes.
You can opt out of receiving marketing communications at any time by logging into your account and adjusting your marketing preferences. You will still receive essential, service-related communications.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For full details please see our Cookie Policy.
Most browsers allow you to refuse to accept cookies and delete cookies. Blocking cookies will have a negative impact upon the usability of our website and you may not be able to use all of its features. You can manage your preferences relating to the use of cookies on our website through your online account.
Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Data retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Your legal rights
You have a number of rights under data protection laws in relation to your personal data. You have the right to:
Request access to your personal data (commonly known as a “subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data in certain circumstances. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) as the legal basis for that particular use of your data (including carrying out profiling based on our legitimate interests). In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your right to object.
You also have the absolute right to object at any time to the processing of your personal data for direct marketing purposes.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data if you want us to establish the data’s accuracy; where our use of the data is unlawful but you do not want us to erase it; where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Contact details
If you have any questions about this privacy policy or about the use of your personal data or you want to exercise your privacy rights, please contact us in the following ways:
Email address: info@my-peptides.co.uk
Postal address: Suite 4102 Charlotte House, Queens Dock Business Centre, Norfolk Street, Liverpool, L1 0BG
Complaints
You have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). However, before doing so please make sure you have first made your complaint to us or asked us for clarification if there is something you do not understand. The ICO will expect you to have done this before reviewing your complaint. You can make your complaint by writing to us or emailing us.
Changes to our privacy policy and your duty to inform us of changes
We keep our privacy policy under regular review. This version was last updated in June 2026.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us, for example a new address or email address.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.